Welcome RTX members

RTX members have the Delta Dental PPO Plus Premier^TM plan.

Delta Dental PPO gives you the lowest possible out-of-pocket costs. Participating dentists in the Delta Dental PPO network agree to accept lower fees for procedures, providing larger discounts that result in savings for Delta Dental members.

Delta Dental Premier is the largest dentist network in the country. In fact, more than four-out-of-five participating dentists in the nation have agreed to accept Delta Dental’s pre-negotiated fees for dental procedures.

Dentists in both networks have agreed not to charge more than Delta Dental’s allowed fees and they won’t balance bill you the difference between the allowed fees and their regular fees. Either way, members get savings and protection.

You get the best value. Not only will you maximize your benefits, your dentist will submit dental claims on your behalf.

Delta Dental has the largest national network of dentists across the country, so you are sure to find one that’s near you. Our online Find a Dentist tool makes it easy to choose a dentist. The tool will target your search by your plan name, which is Delta Dental PPO Plus Premier^TM, and your city or zip code. The tool can also be used to search for a specific dentist, or search by practice name and specialty. Remember, choosing an in-network dentist will most likely always save you the most money on care.

Your Delta Dental benefits also cover services performed by dentists who don't participate in our network. However, discounted fees and balance billing policies don't apply to non-network dentists and may result in greater out-of-pocket costs.

In addition, when visiting a non-network dentist, members are responsible for submitting their own claims.

If you receive services from a dentist that is not part of our networks (who does not participate in either the Delta Dental PPO™ or Delta Dental Premier™ network), you can download a claim form by signing into your online account. To fill out the claim form, you will need the American Dental Association procedure codes (provided by your dentist’s office), along with your dentist's information and tax identification number (TIN). If available, please attach a copy of your bill as well.

Mail your completed claim form to:

Claims
Delta Dental of Massachusetts
PO Box 75983
Seattle, WA, 98175

There are four ways you can obtain your subscriber ID number.

• Register and sign in to your online account. Your ID card will be available on your main dashboard.
• Request your ID card here.
• Register and sign in to the member mobile app. Your ID card will appear on the app’s home screen. Add to your mobile wallet for extra convenience.
• Call the Delta Dental RTX Customer Care Center at 877-335-8227.

Go to YourTotalRewards.com/RTX.

Go to deltadentalma.com/RTX.

Yes, once you have logged into your online account, hover over where it says "My Benefits" in the dropdown menu toward the top of the page and click on "My Claim Status". A list of claims, identified by number, date of service and amount paid will appear. Click on the "Details" button for more details about the services. This information also shows on your main member dashboard.

No. The member portal use is limited to members 18 years and older, and members can only see their own information. If covered dependents (18 and over) want to see their information, they must self-register.

Delta Dental of Massachusetts provides benefits for services performed out of the country. If you see a dentist outside of the United States, you are responsible for obtaining the necessary documentation for services provided. The following information needs to be submitted:

• Itemized bill from the dentist converted to U.S. currency based on the date of service
• A completed claim form with subscriber identification number and the group number
• English translation of all documents

Mail your itemized bill, completed claim form, and translated documents to:

Claims
Delta Dental of Massachusetts
PO BOX 75688
Seattle WA 98175