Contact Information

Customer Care

Group Plans

Toll free: 800-872-0500
Monday - Friday, 8:00 am to 8:00 pm ET

Email us: use our Contact Us Form
Chat with us: Use the green chat button on the bottom right corner.

For specific customer service units, visit our Account-Specific Information page.

Individual and Family Plans

Prospective members: 844-764-5301
Monday - Friday, 8:00 am to 8:00 pm ET

Current members:  888-899-3734
Monday - Friday, 8:00 am to 5:00 pm ET

Email us: use our Contact Us Form

Provider

Group and Health Connector Plans
Phone: 800-872-0500
Monday - Friday, 8:00 am to 8:00 pm ET
Email us: use our Contact Us Form

Individual Plans
Phone: 888-899-3734
Monday - Friday, 8:00 am to 8:00 pm ET
Email us: use our Contact Us Form

Provider Relations
Phone: 617-886-1009
Email: ProviderRelations@deltadentalmass.com

Provider Operations

Phone: 800-872-0500
Email: Provider@deltadentalma.com

Employer Group Sales

Email: EmployerSupport@deltadentalmass.com

Media-Related Inquiries

Email: media@deltadentalmass.com

Corporate

Delta Dental of Massachusetts
465 Medford Street, Ste 400
Boston, MA 02129-1454
Email: customer.care@deltadentalma.com